Regional Aftersales Specialist (APAC)

Location

JPN - Toyo Koto-ku

Apply by

2024-12-12

 

Trelleborg Industrial Solutions 

Trelleborg Industrial Solutions is a leading supplier in selected industrial application areas, as well as offerings to infrastructure projects.

Common to all are the high levels of expertise and in-depth specialist knowledge that Trelleborg contributes to, mostly niche applications. Close cooperation with customers is a critical factor in the development of each innovation. ​

Make your mark on the future. Accelerate your career with Trelleborg and start shaping industry from the inside.

 

Join Us

Join our dynamic team as a Regional Aftersales Specialist, where you’ll play a pivotal role in driving our marine service offerings across the APAC region.

In this position, you’ll pursue regional leads, engage with key clients, and assess their needs to recommend tailored products and services. Your expertise will be crucial in negotiating contracts and ensuring customer satisfaction through seamless service delivery. With a focus on building long-term relationships, you’ll leverage our market-leading position to promote service agreements, health checks, and system upgrades. 

This role is essential for driving our aftersales strategy and ensuring our customers receive top-notch service. If you’re a motivated sales professional with strong technical knowledge and exceptional interpersonal skills, we want to hear from you!

 

The Ideal Candidate

Ideal candidates will have a degree in a relevant field, 7-10 years of experience in aftersales within the marine oil and gas industry, and fluency in English and Japanese. They will also be willing to travel extensively, both domestically and internationally.

 

Regional Aftersales Specialist (APAC)

Role Summary:
As a Regional Aftersales Specialist, you will pursue aftersales leads, engage with key customers, and assess their needs to recommend suitable products and services. Your responsibilities include negotiating prices, concluding sales orders, and promoting service agreements, health checks, and system upgrades for our marine products. You will build strong client relationships, analyze market data for trends, and collaborate with the service team to ensure seamless service delivery.

Key Responsibilities:

  • Generate leads and opportunities for service products, particularly for LNG vessels and terminals.
  • Negotiate contracts and manage existing service agreements to ensure customer satisfaction.
  • Assist customers with system upgrades and manage obsolescence.
  • Collaborate across teams and maintain effective communication with stakeholders.

Qualifications:

  • Degree in electrical engineering, marine technology, or related field.
  • 7-10 years of aftersales/sales experience in the marine oil and gas industry, with a proven track record in the APAC region.
  • High-level Japanese proficiency. 
  • Fluency in English.
  • Strong interpersonal skills

Travel Requirements:

  • Regular travel to client sites, with an estimated 40% global travel.

Organization: Trelleborg Marine Systems UK Ltd
Reports to: Aftersales Director

 

Application Process

If you meet the requirements above and want to join our dynamic international team as a Regional Aftersales Specialist, please apply by Wednesday 27th November to be considered. Interviews may be arranged prior to this date so don't delay! Please send your updated CV and a covering letter explaining why you think you would be a great fit for this role and your application will be given full consideration.

Do not hesitate to contact Julie Jones, HR Business Partner ([email protected]) if you have questions regarding the position.

Apply

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