• Develops and executes strategic plan in collaboration across the BA and as necessary
across Trelleborg
• Ensures that business intelligence is gathered for collaboration with other functions to fill
gaps in serving the market and innovation activities (C4C and other tools)
• Sales execution within the region and supports global sales execution of strategic
accounts
• Established customer experience level and works across the organization to ensure that
the customer experience expectations are clearly understood, works towards KPI’s to
measure
• Continuous improvement of processes and functions related to the customer experience
and works collaboratively with supply chain and other functions.
• Ensures recruiting, development, and retention of technical talent to keep TMS as a
technical leader in the field.
• Drive the vision of the TMS brand in the region and global market and work with
marketing resources to effectively promote brand
• Develops relevant KPI tracking to ensure leading and lagging indicators can drive action
for improvement.
• Foster strong customer relationships to improve customer satisfaction, retention, and
business growth.
2(4)
• Resource Allocation: Efficiently allocate resources, including personnel, capital, and
technology, to achieve business unit objectives.
• Promote innovation and identify opportunities to increase operational efficiency and
reduce costs.
• Identify and mitigate risks that may impact the business unit's performance or disrupt
operations.
• Build and maintain relationships with internal and external stakeholders.
• Ensure all relevant laws, regulations, and company policies are followed.
• Support employee development, training, and performance evaluations within the
business unit.
• Provide regular updates to the Business Area President and participate in executive-level
communication and decision-making.
• Implement sustainable and socially responsible practices in the business unit, aligning
with the company's values.
• Develop and execute crisis management plans and strategies to address unforeseen
challenges or emergencies.
• Ensure products or services meet quality standards and are delivered efficiently.
• Identify and pursue opportunities for expansion.
• Ensure that the business unit's goals and strategies align with the overarching BA
objectives.
• Oversee day-to-day operations within the business unit.
• Take responsibility for the financial health of the BU
• Build and lead a high-performing team, providing guidance, motivation, and support to
achieve targets.
• Drive the development and enhancement of products or services to meet customer
needs and remain competitive.
• Develops staff to ensure succession planning, engagement and DE & I initiatives are met
• Other duties as assigned
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