The Channel Customer Success Advocate (CSA) is responsible for providing and achieving exceptional customer experiences and total satisfaction to customers served through indirect sales channels (distributors, competitors, Seals Shop) while building positive customer relationships to help enable development of new business opportunities.
The Channel CSA is responsible for:
- Customer order management
- Communication and coordination throughout the supply chain and manufacturing locations
- Supporting the Channel Sales Engineer with customer projects and overall business
- Contributing to achieving service-related goals.
The primary function of the Channel CSA position is to provide outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures.
Required
Preferred
Travel:
Application:
Last Application Date 3/13/2025
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