Customer Service Representative (m/f/d)

Location

NLD - Lelystad

Apply by

2026-03-31

Do you want to make a lasting difference for our customers and the environment? Start shaping industry from the inside.

Who are we?

Trelleborg Industrial Solutions (TIS) is a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of three Business Areas within the Trelleborg Group, with a total of about 6 200 employees around the world.

At Trelleborg Pipe Seals, we are shaping the future of water management and infrastructure. Our innovative sealing solutions ensure secure, durable, and sustainable connections for water and wastewater systems worldwide. By combining advanced materials with cutting-edge engineering, we help cities, contractors, and manufacturers build reliable networks that protect communities and the environment.
We are looking for a Customer Service Representative for our office in Lelystad, Netherlands.

About the Job
  • You will be responsible for the order entry and follow-up with our (international) B2B customers
  • You process orders and quotations in our ERP system D365 and manage the order book, inventory stock review and on-time delivery
  • You provide information (pricing, inventory availability, order status, etc.) and handle customer requests in an accurate and timely manner
  • You coordinate internally with Production/Logistics/Supply Chain regarding inventory, lead times and on-time deliveries
  • You respond to customer complaints and manage initiation of measures
  • You support the activities of the Area Sales Managers in various countries

About the Ideal Candidate

  • MBO/HBO degree
  • Good verbal and written communications skills in Dutch and English are required
  • Additional language skills (German/French/Spanish) preferred
  • Experience in working with ERP system
  • Enthusiastic self-starter with hands on mentality
  • Good relationship builder and team-player
  • Self-confident, structured, committed and pro-active attitude
  • Highly organized and flexible to meet priorities
  • Problem-solving and troubleshooting skills
What we offer
  • Pleasant work environment in an enthusiastic and diverse international team
  • Competitive salary
  • Good pension scheme
  • Travel allowance
  • Holiday allowance
  • 24 vacation days
  • Tax-efficient employee benefits for bikes and fitness with FiscFree

Application Process

Are you the person we are looking for? Apply now! We offer a varied range of tasks that require team spirit and personal responsibility. An interesting workplace awaits you.

If you have any questions about the job offer, please contact Tim van Putten (Sales Director EMEA) at [email protected]

Trelleborg is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Trelleborg our people are #ShapingIndustryfromtheInside.

Apply

The link to your LinkedIn profile can be found here

Record a short video (1-2min) on your smart-phone telling us briefly why you would like to join Trelleborg.

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