1. Summary of the role: This job description details the responsibilities of the TSS Vietnam Quality engineer reporting directly to the Project Manager. The main responsibilities of the role include:
Ensure all Quality Control and Quality Assurance activities are supported and continually reviewed in relation to improvements in Quality, cost and delivery goals.
Manage the Product Verification team to ensure manufactured product meets visual and dimensional specifications.
Assist in supporting the business development teams to ensure new product introductions are successful.
2. Tasks and Responsibilities
• Ensure adherence and compliance in order to maintain accredited systems required by the business and its customers i.e. EN 9100:2018, ISO 9001:2015, ISO/TS 29001:2011, Nadcap AC7115 E for aerospace, ISO 14001:2015, IATF16949:2016 for automotive industry
• To manage the delivery of FAIRs, 3.1s, Inspections Plans or any other certification requirements specified by customers.
• Metrological confirmation of equipment (if calibration of equipment will be part of the quality department)
• Identify and carry out MSAs of equipment based on risk.
• Participate as a key stakeholder in the reviewing of engineering designs to contribute quality requirements and considerations (e.g. quality lead in APQP, FMEA processes). Assists product support areas in gathering and analysing data.
• To co-ordinate the response to internal escapes and customer complaints, driving improvements and preventative actions through 5Y and 8D processes.
• To work with the purchasing department to ensure suppliers meet quality expectations and to address supplier quality issues.
• Manage warehouse to ensure all items under control.
• Manage the Product Verification activities to ensure that product is inspected in accordance with the correct prioritisation and within the timescales required to support On Time Delivery (OTD).
• Appraisal performance of team members to develop and improve individuals.
• Liaising with other TSS Quality teams to support industry specific requirements and expectations.
• Develop and lead the schedule for internal, external and supplier audits.
• Designing SOP’s and training material for operators
• Support production design and set up of facility to achieve the quality certificatins required
• To Support the project until the facility is fully operational.
3. Education and Experience
• High technical education.
• Minimum of 5-7 years related experience, including experience of working closely with design engineering functions and production functions.
• Demonstrated increased responsibility level throughout career, including management of multidisciplinary teams
4. Competencies
• Ability to build and sustain good relationships with a range of internal and external stakeholders
• Excellent communicator – both verbally and in writing – of technical and business subject matters
• Openness to work with international individuals and collaborate with other departments and functions
• Be self-motivated and able to work with minimum supervision when required
• Well organised, good time management. Able to meet deadlines
• Good leadership and stakeholder influencing skills
• Knowledge of manufacturing processes
• Strong analytical and problem-solving skills
• Strong IT skills (good familiarity with MS packages, able to use ERP systems)
• Appropriate knowledge of relevant Safety and Environmental regulations and procedures
• Knowledge of lean manufacturing principles.
5. Key Interfaces and Stakeholders
• Customers (TSS, External Customers)
• Suppliers (e.g. Raw Materials, Compounders, Test Houses)
• TSS Vietnam. All Departments
6. Geography to cover and Travel requirements
• This position is based at TSS Vietnam. Some travel to customers and/or suppliers may be required.
7. Behavioral Characteristics
• Set an example by actively contributing to departmental and company goals
• Take initiative with respect to personal development, seeking additional training or direction, as needed
• Build quality into work. Ensure processes are consistent with the company quality objectives
• Must be able to adopt a risk-based thinking approach
• Make suggestions for improvements in areas of cost management, processes and quality
• Able to work well as part of a team
• Must be able to work independently, accurately and efficiently
8. Optional: Key Performance Indicators
• Continuous personal development, through the Excellence training programmes.
• Long-term career progression opportunities.
• Timely response to customer’s requests for all concerns
• Timely response to customer’s requests for all FAIRs, ISIRs and other supporting quality documents.
• Professional conduct and standards of visual, written and oral presentations
Keeping up to date with Quality requirements and technical changes, new product or material launches and application areas
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