Who are we?
Trelleborg Industrial Solutions (TIS) is a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of three Business Areas within the Trelleborg Group, with a total of about 6 200 employees around the world.
About the Job
As a Digital Solutions Service & Support Engineer, you will be responsible for providing end-to-end support across business applications and digital solutions, with a focus on stable operations and business continuity across the Americas.
You will work in a global environment, supporting a mix of Microsoft-based platforms, Azure-hosted services, ERP, CRM, EDI, and local business systems. The role requires a hands-on and independent approach, where you investigate, resolve, document, and follow up on issues across a diverse application landscape.
You will take ownership of the regional application landscape within your scope and work closely with business users, developers, central IT teams, departments, and external partners to ensure effective and reliable system support.
You will have the opportunity to:
You will take ownership of issues from identification through resolution and follow-up, ensuring reliable operations and continuous improvement across systems and regions.
About the Ideal Candidate
You are a hands-on problem solver who takes ownership and works independently to resolve issues across a complex and mixed system landscape.
You are comfortable working in a global environment with different stakeholders, time zones, and business needs. You have a strong drive to ensure stable operations, high service quality, and timely resolution of issues with limited day-to-day guidance.
Minimum requirements:
Nice to have:
We will support you with a strong team environment, clear priorities, and the opportunity to grow your role over time.
What We Offer
We offer the opportunity to work in a global organization where digital solutions play a key role in supporting business operations.
You will be part of a collaborative team environment, working with Microsoft technologies, Azure services, and a diverse system landscape across the Americas. The role offers the opportunity to take ownership, grow your technical and business understanding, and contribute to more stable, scalable, and efficient digital solutions.
Work Authorization
Important: This position does not offer employment visa sponsorship. Applicants must already be legally authorized to work in the United States on a permanent basis without current or future employer sponsorship.
Please apply only if you meet this work authorization requirement.
Expected Salary Range:
USD 65,000-90,000 annually, depending on experience and technical fit.
Applications will be reviewed on a continuous basis, and the position may be filled before the application deadline.
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