The Warehouser Supervisor has responsibility to ensure that the Service PLUS Center operates smoothly by overseeing the ServicePLUS Center and the ServicePLUS Center operators. They will receive, store, pick, process, pack, and ship orders alongside their team while also providing daily leadership. This includes optimizing workload and schedules to meet customer demands. This scheduling includes receipt of transfer orders, pick and pack of goods, basic quality inspection, delivery and pick up of goods, basic sub-assembly of TSS products into customer hardware and other basic warehouse functions in a safe manner. The Supervisor works with the ServicePLUS Center Segment Manager, ServicePLUS Operations Manager, ServicePLUS Quality Managerand ServicePLUS Process Engineer to optimize the Service PLUS Center performance, projects and facility layout.
Responsibilities:
• Pick, Pack, Process, and ship orders per customer requirements and Company standards
• Receive and store products per Company standards
• Provides leadership by establishing clear expectations and demonstrates high standards of work practice and a safety conscious behavior
• Supervises all ServicePLUS Center activities; writing methods and procedures; taking physical inventories; maintaining records of personnel and materials; checks tools and equipment in and out; orders materials and supplies for the facility
• Scheduling the teams daily tasks
• Responsible to train and develop ServicePLUS Operators that can accurately receive, pick, process, package and deliver customer orders.
• Manage non-conforming goods
• Work with Process Engineer to layout and implement sub-assembly processes
• Train personnel and manage ServicePLUS Center sub-assembly workload
• Basic product inspection
• Accurate input into database as well as accurate management of paperwork
• Maintain a clean and orderly environment
• Train and follow all safety protocol and warehouse procedures
• Enforce and work within TSS Policies and procedures
Requirements:
• High school diploma or equivalent required. Associates degree or equivalent preferred.
• Minimum 3 years warehouse experience required
• Minimum 1 year of experience as a lead or supervisor required
• Ability to read and interpret basic mechanical drawings, industry specifications, and work instructions required.
• Light assembly or kitting experience a plus
• Customer service experience preferred.
• Must maintain a valid driver’s license, per company protocols.
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